> ## Documentation Index
> Fetch the complete documentation index at: https://docs.alphayou.net/llms.txt
> Use this file to discover all available pages before exploring further.

# Support

> How to get help with the AlphaYou API and MCP.

## Contact

* **Help, privacy and API questions:** [info@alphayou.net](mailto:info@alphayou.net)
* **Product, partnerships and urgent matters:** [vansh@alphayou.net](mailto:vansh@alphayou.net)
* **Enterprise licence, or a suspended key you think was a mistake:** [info@alphayou.net](mailto:info@alphayou.net)

## What to send

* The time it happened, in UTC
* The address you called, and the `error` and status you got
* Your plan, Free or Pro

Never send your key, passwords, private keys, seed phrases or private financial records.

## Before you write

* Got an error? See [Errors](https://docs.alphayou.net/api/errors.md).
* A limit question? See [Plans and limits](https://docs.alphayou.net/api/plans-and-limits.md).
* Billing or refunds? See the [Refund policy](https://alphayou.net/legal/refunds).
* Delete your account? Use [alphayou.net/account-deletion](https://alphayou.net/account-deletion).

The [API terms](https://alphayou.net/legal/api-terms) are the contract. [Privacy](https://alphayou.net/legal/privacy) explains what we keep.


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