Support

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Contact

• Help, privacy and API questions: info@alphayou.net
• Product, partnerships and urgent matters: vansh@alphayou.net
• Enterprise licence, or a suspended key you think was a mistake: info@alphayou.net

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What to send

• The time it happened, in UTC
• The address you called, and the error and status you got
• Your plan, Free or Pro

Never send your key, passwords, private keys, seed phrases or private financial records.

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Before you write

• Got an error? See Errors.
• A limit question? See Plans and limits.
• Billing or refunds? See the Refund policy.
• Delete your account? Use alphayou.net/account-deletion.

The API terms are the contract. Privacy explains what we keep.